Private Cozumel Tour – You Build Your Plan, We Drive You There

erms of Use
These Terms of Use ("Terms" or "Agreement") govern your access to and use of this website https://www.wwwcozumelexperiencetours.com, which is owned and operated by the business responsible for providing the Site ("the operator," "we," "us," or "our").
By visiting or using the Site, you confirm that you have read, understood, and agreed to these Terms.
Headings are provided for convenience only.
1. Introduction
1.1. The Site is operated for the purpose of providing information and enabling the purchase of physical goods, digital products, and services ("Products").
1.2. These Terms apply to the use of the Site, all purchases made through or in connection with the Site, and the relationship between visitors, customers, and the operator.
1.3. By using the Site, you agree to be bound by these Terms.
1.4. Any purchases or account access (if provided) are personal and non-transferable.
2. General Use of the Site
2.1. The Site provides information, contact forms, purchasing options, and access to Products.
2.2. Information may be collected automatically or voluntarily when interacting with the Site, as described in the Privacy Policy available on the Site.
3. Registration (If Applicable)
3.1. If registration or account creation is required to access certain Products or services, accurate and complete information must be provided.
3.2. Registration is optional unless it is specifically required for a particular product or service.
4. Website Availability and Responsibility
4.1. The operator may update, modify, or discontinue the Site or any part of it at any time.
4.2. Certain services offered through the Site may depend on third-party providers. The operator is not responsible for the performance, reliability, or availability of any third-party service.
4.3. Access to digital products may require internet connectivity and compatible devices. Access to physical goods depends on shipping conditions. These factors are outside the operator's control.
4.4. The operator is not responsible for delays, interruptions, or failures caused by events beyond its control.
4.5. Technical issues may occur, and the operator is not responsible for losses resulting from such issues.
4.6. The Site and all Products are provided "as is," without warranties of any kind, except where required by law.
4.7. The operator is not liable for indirect, incidental, special, or consequential damages arising from the use of the Site or Products.
5. Intellectual Property Rights
5.1. All content on the Site, including text, graphics, images, audio, video, design elements, and other materials, is owned by or licensed to the operator.
5.2. Visitors may not copy, reproduce, distribute, publish, modify, or create derivative works based on any content from the Site without prior written permission.
5.3. Unauthorized use may result in legal action.
6. Professional Disclaimer
6.1. The Site or Products may include general information or educational materials in fields such as health, nutrition, wellness, lifestyle, finance, or similar areas.
6.2. Such information does not constitute professional advice.
6.3. Visitors are responsible for seeking appropriate professional guidance for their personal circumstances.
6.4. The operator is not responsible for decisions or actions taken based on content found on the Site or in the Products.
7. Limitation of Liability
7.1. To the fullest extent permitted by law, the operator is not liable for:
Loss of profits, data, or revenue
Indirect, incidental, or consequential damages
Errors, delays, or inaccuracies in the service
Interruptions caused by external conditions
7.2. If liability is established in connection with a purchased Product, the total liability shall not exceed the amount paid for that specific Product.
8. Third-Party Tools and Links
8.1. The Site may include external links, embedded content, analytics tools, marketing technologies, or payment processors.
8.2. The operator is not responsible for third-party content, performance, accessibility, privacy practices, or security.
8.3. Use of third-party services is at the visitor's own risk.
9. Account Access (If Applicable)
9.1. Customers with accounts must maintain the confidentiality of their login credentials.
9.2. Any unauthorized access or suspected breach must be reported immediately.
9.3. The operator may suspend or terminate account access if misuse, fraud, or violations of these Terms are suspected.
10. Force Majeure
10.1. The operator is not responsible for delays or failures caused by events beyond reasonable control, including but not limited to natural disasters, war, government actions, network outages, or emergencies.
11. Purchasing Terms
(Applies to physical goods, digital products, and services)
11.1. Purchases made through or related to the Site may include physical goods, digital products, online content, subscriptions, or services.
11.2. Prices displayed on the Site include applicable taxes unless stated otherwise.
11.3. Prices, products, and offerings may change without prior notice.
11.4. Payment may be processed on the Site or via external systems. Customers must provide accurate billing and contact information.
11.5. Delivery:
Digital products are delivered electronically.
Physical goods are shipped to the address provided at the time of purchase. Delivery times may vary.
11.6. Risk of loss for physical goods transfers to the customer once the item is handed to the shipping provider, unless otherwise required by law.
11.7. If a product becomes unavailable after purchase, customers will be notified and either refunded or offered an alternative, as required by law.
12. Cancellation, Returns, and Refund Policy
12.1. Cancellations, returns, and refunds are handled in accordance with applicable consumer protection laws.
12.2. When no specific legal requirements apply, the following general terms are used:
Services
Cancellation is allowed within 1 day unless the service has already begun or been completed.
12.3. Refunds will be issued using the original payment method unless otherwise required by law.
13. Customer Responsibilities
Customers agree to the following:
Provide accurate and updated personal information
Ensure device compatibility for accessing digital content
Care of physical goods after receipt
Report any account-related issues promptly (if an account exists)
14. Termination
The operator may suspend or terminate access to the Site or cancel orders under the following circumstances:
These Terms are violated
False or misleading information is provided
Fraud, misuse, or abuse is suspected
The Privacy Policy is violated
15. Governing Law and Jurisdiction
These Terms are governed by the laws applicable in the jurisdiction where the operator is based, unless otherwise required by law.
Disputes must be resolved in the competent courts of that jurisdiction.
16. Miscellaneous
16.1. If any part of these Terms is found invalid or unenforceable, the remaining provisions remain in full effect.
16.2. The operator may assign its rights and obligations to third parties without restriction.
16.3. These Terms constitute the entire agreement governing the use of the Site.
16.4. For inquiries, visitors may use the contact details provided on the Site's contact page.

PRIVACY POLICY
This Privacy Policy explains how the operator of this website ("we," "us," or "our") collects, uses, stores, and protects personal information ("Information") of individuals who visit or interact with the website https://www.wwwcozumelexperiencetours.com.
By accessing or using the Site, you agree to the practices described in this Privacy Policy.
You are not required to provide personal information, but some features of the Site may not function properly without it.
1. Information We Collect
A. Information You Provide Directly
We may collect information that you voluntarily submit through the Site, including:
Name, email address, phone number, and other contact details submitted through forms
Messages, inquiries, or requests sent via our contact page
Any additional information that you choose to provide while communicating with us
B. Automatically Collected Information
When you visit the Site, we may automatically collect:
IP address
Browser type, device type, and operating system
Pages viewed, time spent on pages, and referring URLs
Cookies, pixels, tags, and similar technologies used for analytics, personalization, security, and advertising
C. Cookies and Tracking Technologies
The Site uses cookies and similar technologies for the following purposes:
Operate essential functions of the website
Analyze usage and performance
Provide personalization or advertising
You may manage cookie settings through your browser or through the cookie consent banner if available. Disabling certain cookies may limit functionality.
2. How We Use the Information
We may use the collected information for the following purposes:
Website Operation: To operate, maintain, and improve the Site
Communication: To respond to inquiries submitted through the contact page
Analytics: To understand usage behavior and to improve the user experience
Security: To detect and prevent errors, abuse, or harmful activity
Advertising and Marketing: As described in Sections 3 and 4
Legal Compliance: To comply with legal obligations, court orders, or regulatory requirements
We do not sell personal information.
3. Advertising, Pixels and Targeted Campaigns
We may use advertising and analytics tools such as Facebook Pixel, Google Ads, Google Analytics, or similar technologies to:
Measure the performance of our content and marketing
Improve campaign targeting
Deliver personalized advertisements
These tools may collect information such as the following:
IP address and device type
Browsing behavior and site interactions
Form submissions or contact details provided voluntarily
This information may be used to:
Create audiences for advertising campaigns
Serve relevant ads on third-party platforms
Improve marketing performance
You may opt out of targeted advertising through your browser settings or through platform-specific tools such as Facebook Ad Preferences or Google Ad Settings.
4. Marketing Communications, Mailing Lists, and Newsletters
If you subscribe to a mailing list, provide contact information, or otherwise consent to receive updates, we may send you:
Newsletters
Promotional offers
Service announcements
Invitations, events, or marketing messages
You may unsubscribe at any time by:
Clicking the "Unsubscribe" link in our emails
Contacting us through the Site's contact page to request removal
Marketing communications are sent only when you have voluntarily opted in.
Service-related communications may still be sent, if necessary, to respond to inquiries or operate the Site.
5. How We Share Information
Information may be shared only under the following conditions:
Service Providers: Trusted vendors assist with hosting, analytics, advertising tools, email delivery, or security
Legal Requirements: When we are required to comply with applicable laws or government requests
Business Transfers: In the event of a merger, acquisition, restructuring, or similar transaction
We do not share personal information with third parties for their independent marketing purposes.
6. Data Retention
Personal information is retained only as long as necessary for the purposes described in this Policy or as required by applicable laws.
After this period, information is securely deleted or anonymized.
7. Data Security
We implement reasonable technical and organizational measures to protect Information from unauthorized access, alteration, or destruction.
While we strive to safeguard your information, no method of transmission or storage is completely secure.
8. Your Rights
Depending on your jurisdiction, you may have rights such as:
Access to your personal information
Correction or deletion
Restriction or objection to processing
Withdrawal of consent
To exercise these rights, please contact us through the Site's contact page.
We may require identity verification to process your request.
9. Children's Privacy
The Site is not intended for individuals under the age of 18.
We do not knowingly collect information from minors. If such information is discovered, it will be deleted promptly.
10. Third-Party Links
The Site may include links to third-party websites or services.
We are not responsible for their privacy practices and encourage you to review their policies before interacting with them.
11. Cookie Consent
When you first visit the Site, a cookie banner may appear, giving you control over non-essential cookies.
Essential cookies required for basic functionality cannot be disabled.
12. Contact
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us using the form or information provided on the Site's contact page.
13. Updates to This Policy
This Privacy Policy may be updated or modified from time to time. Any changes will be posted on this page.
The version of the Privacy Policy published on the Site at any given time is the version that applies and governs the collection and use of information.
Your continued use of the Site after updated policies are published constitutes acceptance of the revised terms.

At Cozumel Experience Tour, we understand that unforeseen circumstances can arise that affect your plans. However, we want to inform you about our cancellation policy to ensure a clear and fair experience for all our customers.
1. Deposits: All deposits made to reserve a tour are refundable as long as they are made at least 48 hours in advance. Failure to meet this deadline will result in no refund.
2. Cancellations: If you decide to cancel your tour, please notify us at least 48 hours in advance. In this case, you can reschedule your tour for a future date, subject to availability.
3. Forfeit Tour: If you do not show up at the scheduled time and date of the tour, it will be considered a forfeit tour, and no refund of the deposit or full payment will be issued.
4. Refunds: You can cancel your reservation up to 48 hours before the start of the tour to receive a full refund. Cancellations made less than 48 hours in advance are non-refundable.
Refunds will be processed using the same payment method used for the booking. Processing times may vary depending on the payment method.
Thank you for your understanding, and we are committed to providing you with the best possible experience in Cozumel. If you have any questions or require further information, please do not hesitate to contact us.